Frequently Asked Questions about our Shrewsbury Body Shop
At McGovern Collision Center in Shrewsbury, MA, we aim to provide comprehensive auto repair services to restore your vehicle to its pre-accident condition while ensuring a smooth and stress-free experience. Whether you're dealing with a minor fender bender or a major collision, our team of skilled technicians is here to assist. Below are frequently asked questions about our services, covering everything from repairs to insurance claims and more.
Do you handle car repairs for things other than just body damage?
Yes! While McGovern Collision Center is known for its expert collision and body repair services, we also handle various auto repairs caused by the collision. Our auto repair services include but are not limited to:
- Tires
- Wheels
- Brakes
- Suspension
- Exhaust
- A/C
- Coolers (Transmission, Oil, Power Steering, and Engine Coolers)
- Alignments
- Full frame and unibody repairs
Our goal is to provide a one-stop shop for all collision-related repairs, ensuring that your vehicle leaves our center safe and road-ready.
What happens if my car needs recalibration or drivability services?
For specific recalibration or drivability issues that extend beyond our in-house capabilities, we work with trusted McGovern Service Centers in the Worcester, MA and Marlborough, MA area. We subcontract recalibrations and drivability or electrical issues to our McGovern Dealers or Service Centers, depending on the make and model of your vehicle. Rest assured, we coordinate everything, so you don't have to worry about arranging additional services.
Do you have a waiting room with amenities for customers?
Yes, we do! Our waiting room is designed with customer comfort in mind. Whether you're waiting for a consultation, an estimate, or minor repairs, you'll have access to a comfortable seating area, complimentary refreshments, and free Wi-Fi. Our goal is to make your visit as pleasant and hassle-free as possible.
Is there a shuttle service available for customers?
Yes, we offer convenient transportation options for our customers. If you need a ride after dropping off your vehicle, we can arrange for an Uber, a local drop-off at your home or work in Westborough, MA, or a ride to the nearest commuter rail station. This service is part of our commitment to ensuring a seamless experience while your vehicle is being repaired.
Do you offer free estimates?
Yes, we provide free estimates for Worcester County customers who are paying out of pocket. If you're using insurance to cover the repairs, there may be an administrative fee to process insurance-related estimates. This fee helps cover the administrative work involved in coordinating with insurance companies to ensure your claim is processed smoothly.
Will you replace tires that are damaged in an accident?
Absolutely. If your tires were damaged during an accident, we can replace them. We understand that tires are critical to the safety and performance of your vehicle, and we ensure any tire damage is addressed before your vehicle is returned to you.
Will you repair classic cars damaged in an accident?
Yes, we work on accident repairs for classic cars. While we do not offer full restoration services, we are more than capable of handling collision-related repairs to classic vehicles. Our skilled technicians understand the unique needs of classic cars and will ensure that repairs are performed with care and precision.
Do you offer vehicle detailing services?
Yes, we offer full vehicle cleaning services once body repairs are completed. This includes both the interior and exterior of the vehicle, ensuring that your car looks as good as it performs. If you require a full detailing service, we offer that as well for an additional charge. A full detailing service includes deep cleaning of the interior, waxing, polishing, and more to make your vehicle shine like new.
How do you work with insurance companies?
At McGovern Collision Center, we handle the entire process of negotiating with insurance companies to restore your vehicle to its pre-loss condition. Here's how the process works:
- Authorization: We will need a signed authorization form from you to begin repairs.
- Claim Information: You'll need to provide your claim number, the contact details for your claim handler, and any other relevant insurance information.
- Negotiation: We handle all negotiations with your insurance company to ensure repairs are covered and completed to pre-loss condition.
By managing the communication with your insurance provider, we aim to make the repair process as easy as possible for you.
Do you offer payment plans for customers without insurance?
Unfortunately, we do not offer payment plans. However, we do accept credit card payments for up to $2,500. Any amount over $2,500 is subject to review, and we work with you on a case-by-case basis to find the best payment solution.
What collision and body repair services do you offer?
We offer a wide range of collision and body repair services, including:
- Hail Damage & Dent Repair
- Frame Straightening
- Front-End Repair
- Motorcycle Body Repair
- EV Body Repair
- Side Mirror Repair and Replacement
- Alloy Wheel Repair and Replacement
- Aluminum Frame Repairs
- Scratch Repair
- Auto Body Painting
- Fender and Bumper Replacement
- Accident Repair
- Windshield Replacement
No matter the extent of the damage, our experienced technicians are equipped to restore your vehicle's appearance and functionality.
Do you work on fleet and commercial vehicles?
Yes, McGovern Collision Center works on fleet and commercial vehicles. We repair heavy-duty trucks, vans, and municipal vehicles, providing comprehensive body repair services for businesses and government organizations. Whether it's a single vehicle or an entire fleet, our team has the expertise to get your commercial vehicles back on the road quickly and efficiently.
Get Repaired at McGovern Collision Center Near Northborough, MA
McGovern Collision Center is dedicated to providing top-tier collision repair services, handling everything from mechanical repairs to insurance negotiations. With our wide range of services, including work on classic cars, fleet vehicles, and EV body repairs, you can trust that we have the experience and expertise to restore your vehicle. Whether you're paying out of pocket or through insurance, our team is here to guide you through every step of the repair process. For more information or to schedule an appointment, feel free to contact us today!
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McGovern Collision Center
420 Boston Turnpike
Shrewsbury, MA 01545
- Sales: 774-275-2657